AVG Technologies now serving the world for more than two decades is a house hold name and extensively used world over providing credible security to individuals and organizations alike. AVG shortened form of Anti-Virus Guard works tirelessly towards ensuring that users get a trouble free surfing experience without the fear of catching infections like viruses, malware, spyware and other malicious programs.

As a leading retailer of digital products, Support AVG relies on this Return and Cancellation Policy to ensure customer satisfaction with every purchase.

When a customer contacts us by phone or email, our initial response is to assist getting customer service for the customer from the vendor of the product that the customer purchased. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a cancellation may be processed.

Abuse of the Return Policy

Customers requesting serial or repeated returns may be blocked from making further purchases using the Support AVG services. Customers that violate the terms of use of a product may have their right of return revoked for such product.

Note to Support AVG Clients

This Return and Cancellation Policy is part of, and incorporated within, the Support AVG Client Contract. As a condition of registering with Support AVG and using the Support AVG Services, you expressly acknowledge that you have read and understand this Return and Cancellation Policy and you agree to be bound by its terms and conditions. If at any time you disagree with this Return and Cancellation Policy or any part of it, your sole remedy is to cease all use of the Support AVG Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Return and Cancellation Policy.